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Frequently Asked Questions

Everything you need to know about working with FrozeNova. Can't find your answer? Just get in touch.

We specialise in three categories of frozen proteins — bovine (beef & buffalo), poultry (chicken & other poultry) and seafood (fish, shrimp and shellfish) — plus a canned-foods line (canned seafood, vegetables and legumes). We offer a wide range of cuts, grades and packing formats, and can source specific items on request.

We are headquartered in Dubai, United Arab Emirates — a global trade hub. From here we serve customers across the Middle East, Africa and Asia, and can arrange shipping to most international destinations.

Yes. Beyond supplying products, FrozeNova acts as an agent and trading partner — helping companies develop new markets, find new clients and grow their distribution, with independent quality control and inspection. Through our network of 500+ suppliers worldwide across multiple product categories, we can source almost any frozen or canned food line. See FrozeNova Solutions for our agent & trading, trade consultancy and business-development services.

Order quantities vary by product and destination. Contact us with your requirements and target destination, and we'll advise on the best options.

We work only with reputable suppliers and carry out our own quality control before shipment.

Products are shipped in temperature-controlled reefer containers to preserve the cold chain. We handle freight, customs clearance and documentation so your goods arrive in perfect condition.

Simply visit our Contact page or message us on WhatsApp with your product, specification and target volume, and our team will respond with options and pricing.

Still have questions?

Contact Our Team